Privacy Policy
Shandong Prime International Trade Co., Ltd.
Last Updated: January 1, 2025
At Shandong Prime International Trade Co., Ltd. ("we," "our," or "us"), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B metal casting services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and job title
- Company name and business address
- Email address and phone number
- Product specifications and requirements
- Purchase history and order details
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website and search terms
- Cookies and similar tracking technologies
2. How We Use Your Information
Business Operations
- Process and fulfill orders
- Provide customer support
- Communicate about products and services
- Manage business relationships
Legal & Compliance
- Comply with legal obligations
- Prevent fraud and security threats
- Maintain quality certifications
- Export documentation
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted third-party vendors who assist us in operating our business, such as logistics partners, payment processors, and IT service providers.
Legal Requirements
When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In connection with any merger, acquisition, or sale of company assets, with appropriate confidentiality protections.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected servers with access controls
Access Control
Limited access on need-to-know basis
5. Your Rights and Choices
Data Access and Correction
You have the right to request access to your personal information and to request corrections to any inaccurate or incomplete data we hold about you.
Data Portability
You may request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.
Data Deletion
You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data.
Communication Preferences
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. International Data Transfers
As a global B2B supplier serving North America, Europe, Middle East, and Australia, we may transfer your personal information across international borders. We ensure appropriate safeguards are in place:
Transfer Safeguards
- Adequacy decisions
- Standard contractual clauses
- Binding corporate rules
Compliance Standards
- GDPR compliance
- CCPA compliance
- Local privacy laws
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand website usage and performance
Marketing Cookies
Used to deliver relevant content and advertisements
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Active Business Relationships
Data retained throughout the duration of active business relationships
Legal Requirements
Certain data retained to comply with tax, export, and regulatory requirements
Inactive Accounts
Data from inactive accounts deleted after 7 years unless legally required to retain longer
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice during your next interaction with our services
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.